Shopline
Shopline App Store
Alta.DI Customer Engagement Platform

Alta.DI Customer Engagement Platform

AI Chatbot + Omnichannel Marketing Automation for Conversion

Contact Us

Alta.DI Customer Engagement Platform
Alta.DI Customer Engagement Platform
Alta.DI Customer Engagement Platform
Alta.DI Customer Engagement Platform
Alta.DI Customer Engagement Platform

    Schedule for Introduction
    Have you ever encountered these issues: 1. Customer service responses are slow across different channels, and customers can't find answers?"2. Customer data is scattered across various platforms, making it impossible to fully grasp customer preferences?" 3. Marketing campaigns can't target individual needs, resulting in poor performance?"
    Alta.DI manages every customer interaction journey, creating peak shopping experiences with your brand.

    AI Intelligent Customer Service

    1. AI chatbot provides 24/7 real-time service, solving 80% of frontline issues, freeing up customer service from repetitive tasks.2. One-click file upload for AI automatic learning, easy configuration completed in 15 minutes. 3. Omnichannel customer service workstation integrates platforms like Facebook, LINE, Instagram, IG/FB posts, Email, SMS, WhatsApp, ensuring no customer message is missed! 4. Powerful AI Copilot assists in generating responses, searching the knowledge base, summarizing conversation records, improving efficiency, and reducing customer wait times.

    CDP Customer Data Platform

    1. Seamless data integration with SHOPLINE, consolidating online and offline omnichannel data with a single click for accurate customer insights. 2. Dynamic calculation of user tags based on rules for precise customer segmentation management.

    MA Marketing Automation

    1. Personalized marketing to enhance member LTV, flexible adjustment of trigger strategies, and cross-touchpoint communication strategies. 2. One-stop data dashboard for comprehensive marketing performance tracking.
    Schedule for Introduction  

    Categories

    Customer Service, Conversion, Merchandising

    App Script Supported Themes

    bianco, doris_bien, dusk, kingsman_v2, philia, sangria, skya, ultra_chic, varm

    Resources

    Privacy Policy

    Developer

    Developer by Data-DI Solutions

    Contact Developer

    Starter

    Ideal for businesses looking to enhance customer service efficiency. Provides an AI chatbot and customer service platform, including AI workflow chatbot processes.

    Growth

    Suitable for businesses that require both AI customer service and marketing automation. In addition to all the features of the Basic Plan, it includes on-site marketing (pop-ups), off-site marketing (EDM/SMS/retargeting).

    Enterprise

    Designed for enterprises with advanced needs, integrating AI customer service, marketing automation, and data analytics. Offers unlimited marketing workflows, complete CDP tagging, and audience segmentation for precise targeting.

    * The final price is based on the settlement currency displayed at the time of purchase
    * Recurring fees (including monthly fees or usage-based fees) are charged on a subscription basis